In case you wish to return your order:
A. Please contact us at [email protected] indicating your order number and the item(s) you wish to return. You can also call us Monday to Friday 10:00 – 17:00.
B. As soon as your return is confirmed by email, enclose your returning item(s) in the same or similar package as the one it was delivered in.
Our Return address is:
T: +30 212 000 2022
MAAN is not responsible for any extra charges occurring from differences in currencies, customer clearances, import duties, product restrictions and other local regulations. MAAN will accept your return within 14 DAYS of purchase and ONLY if the product is returned in tact and in it’s ORIGINAL STATE. DO NOT REMOVE TAGS IF YOU WISH TO RETURN YOUR PURCHASE. ENCLOSE ORIGINAL RECEIPT or INVOICE
C. FOR NATIONAL PICK UP:
Please call EASY MAIL at 210 4835000
Your return will be charged depending on the shipping address. You can directly pay the courier upon receipt
FOR INTERNATIONAL PICK UP:
Please log on www.ups.com and schedule a pick up. You can directly pay the courier upon receipt
D. As soon as we receive your return, it will be processed and checked. Ensure that your returning item is clean, unworn and not washed (no deodorant, perfume or make up stains). All swimwear should be tried on with underwear and without removing the gusset – protective strip. MAAN will proceed to exchange or refund of the returning garment only if it is returned in it’s ORIGINAL STATE.
E. If you have requested an exchange, we will send you the new item as soon as your return has been cleared. Refunds will be processed upon the clearance of the returned item (within 1-3 working days) Refunds can only be made on your PayPal account or by bank transfer on the customers account.